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| Description | The purpose of this basic level Disaster Services course is to prepare employees and volunteers of the Red Cross and other agencies to manage shelter operations effectively and sensitively as a team while meeting the needs of people displaced as a result of a disaster. |
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| Prerequisites | Mass Care: An Overview (or Community Services Overview (ARC 3068-6). |
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| Length | 3 hrs. |
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| Details | After completing this course, participants will be able to– • Describe the procedures for opening, operating and closing shelters. • Explain ways to demonstrate quality service. • Organize available human resources as a shelter operations team. • Identify resources available to assist shelter workers. • Organize the physical facility and material resources to meet the needs of the people in the shelter. |
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| Special Requirements | Please be prepared to bring documentation of completed prerequisite courses to class. |
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